Explore the Digitist Service & Capabilities Portfolio
Digitist builds startups & helps clients transform into digital businesses by delivering custom software solutions that make business sense. Our service model is designed to make enterprise-level technology accessible to our clients with easy access to financing and the ability to develop and implement larger projects incrementally.
Request ProposalBusiness Digitization & Software Systems
Business Digitization (sometimes called "Digital Transformation"), our flagship service, is about the strategic application of digital technology to enable businesses to work smarter, faster, to automate, to make better decisions, and create new capabilities that provide competitive advantage. Companies must accelerate the digitization of their businesses to remain competitive in the digital age. We can help you navigate technological change as a valuable strategic, development, implementation and support partner. We'll rapidly learn about your business, create clarity and focus around your business objectives, and then work with you to analyze, optimize, and streamline current processes, automating decisions and steps so that your organization becomes leaner, paperless, more responsive, and more productive.
- Create streamlined, digital (paperless) workflows with secure remote-access capabilities
- Monitor, track, and measure the performance of processes or employees
- Introduce new capabilities or enhance existing ones to be faster and lower cost
- Connect to existing systems to trigger events and share information
- Business intelligence dashboards to display real-time projects and historical summary information about business performance, whether sales-related or employee specific metrics
Websites & Web Applications
Beyond simple web design, our expertise covers the full web technology stack, from bits and bytes to distributed software architectures. We build everything from small business brochure websites to functional e-commerce websites, SaaS (Software-as-a-Service) subscription businesses, and small enterprise software systems. While all of our new websites are responsive (RWD) and employ the latest HTML5 and CSS3 technologies, our expertise extends beyond writing code into designing practical web applications that meet business objectives and yield immediate results.
- Responsive — websites are friendly to view on mobile, tablet, and desktop devices
- All designs and code are custom and hand-written — no generic and limiting website templates!
- Ability to customize on-demand and build new features
Startup Consulting & Development
If you're an entrepreneur or small team with an idea for a web-based service business, we will work with you end-to-end on your business model, brand identity, and web presence to turn your idea into a profitable venture. Our proprietary process is informed by experience and inspired by the best parts of Agile and Lean Startup methodologies. Our goal is to get our clients to MVP (minimum viable product) and then beyond—whether this means toward a series-A or sustainable small business.
- A SaaS business to track employee productivity and service quality
- A lifestyle business to connect top LA casting directors with actors around the country
- An e-commerce startup to provide custom legal reports and directions to people traveling with firearms
Custom CRM Solutions
Web-based CRM and specialized business systems enable you to take control of the core objects in your business: sales, marketing, customer relationships, and support. In reality, every business handles these objects and processes differently, which is where off-the-shelf CRM solutions create friction and ultimately fall short. We build managed systems that work for you, adapt to your business, and give you full privacy and control over your data.
- Control workflows, resources, and production, down to the employee task-level...from your mobile phone, tablet, or desktop
- Analytics and the ability to forecast sales in real-time
- Connect and trigger other processes in response to actions & events
- Useful reminders and notifications — email, SMS, automated phone calls
- A custom data model that matches your business — avoids DIY databases
E-commerce & Software-as-a-Service (SaaS)
Software-as-a-Service (SaaS) is a software delivery model that provides a digital service to a mass-market of customers, typically in a recurring subscription model. Research and common sense indicate that the trend toward digital services will continue to grow exponentially because of the convenience for customers and the positive economics (i.e. low marginal cost) for owners. Whether you have an e-commerce product or software service to sell on the web, we can help you succeed.
Healthcare IT (HIT)
Healthcare Information Technology (HIT) is a rapidly growing sector of the IT economy. However, as appealing as the industry is to many entrepreneurs and established businesses, it comes with very stringent HIPAA and HITECH related security, compliance and regulatory requirements to guard Protected Health Information (PHI). Not only can Digitist develop software applications in this space, but we can help you navigate many of the HIPAA and HITECH issues you will face with our partners, legal resources and knowledge at your disposal.
Internet Advertising
The old adage, "build it and they will come" could not be further from the truth with billions of websites on the World Wide Web competing for users' attention. Internet Advertising, in particular, Pay-Per-Click (PPC) with Google Adwords and Facebook Advertising are effective means for driving traffic. For many clients, this requires a level of expertise and time that is not readily available internally to produce an ROI. Digitist can manage PPC accounts or provide training in addition to the added benefits of tight integration with analytic tools and reporting, summary reports, and continuous monitoring and optimization.
- Control workflows, resources, and production, down to the employee task-level...from your mobile phone, tablet, or desktop
- Analytics and the ability to forecast sales in real-time
- Connect and trigger other processes in response to actions & events
- Useful reminders and notifications — email, SMS, automated phone calls
- A custom data model that matches your business — avoids DIY databases
Social Media Marketing
Social Media Marketing is a critical channel for many consumer facing businesses. Customers can request support, provide feedback, and otherwise engage with your brand across a wide array of social media platforms. Digitist can provide setup, training and complete outsourced management of Facebook, Twitter, Instagram, G+ and more.
Virtual Telephony
Business telephony no longer requires expensive hardware. We can build completely virtual Interactive Voice Response (IVR) telephony applications, useful for allowing your customers to interact with your business via phone or text, among other, more innovative things. We can integrate these applications into your website or existing systems.
Flexible Client Support Plans
Software and websites must be monitored, maintained, upgraded, and supported. We are dedicated to providing our clients with reliable technology guidance, responsive and knowledgeable service and support after the initial project.
Startup
A support plan for basic websites, lifestyle businesses, and early or pre-revenue startups 6 mo / 12 mo committment, per application (billed monthly)- Guaranteed Availability
- Locked-in Billable Rates
- Regular Software Maintenance Updates
- Immediate Critical Security Updates
- Unlimited Software Break-fix
- Next-day Response Times
- Third-party Admin & Renewals
Business Standard
A support plan for small businesses interested in maintenance, support and reliable uptime 6 mo / 12 mo committment, per application (billed monthly)- Guaranteed Availability
- Locked-in Billable Rates
- Regular Software Maintenance Updates
- Immediate Critical Security Updates
- Unlimited Software Break-fix
- Same-day Response Times
- Third-party Admin & Renewals
- Emergency Support Available 24/7/365
- 15% APY 6-month project financing
- 1 hour/month included for on-demand services
- Quarterly Consultation & Roadmap
Building Blocks of Software & Business Value
Here are some of the ways in which our service portfolio can positively impact your business.
- Increase revenue
- Reduce costs
- Business
intelligence - Business analytics
- Improve
communication - Customer
self-service - Specialized Tools
- New capabilities
- Process automation
& control - Service & Data quality
- Work Remotely
- Information
Security - Marketing & Outreach
- Lead Generation
- Performance Metrics
- Intranet/Extranet
- Workflow Automation
- Real-time Reports